Meta submits reply to MeitY as WhatsApp username feature comes under scrutiny

WhatsApp's upcoming username feature could let users connect without sharing phone numbers. But before it rolls out in India, the government is closely reviewing its privacy and security safeguards.

New Delhi: Meta has submitted its detailed response to the Ministry of Electronics and Information Technology (MeitY) regarding WhatsApp's proposed username feature, which is currently under examination by government officials.

The submission follows discussions between Meta representatives and the ministry, where authorities sought clarity on how the new feature would protect users from privacy risks and online abuse.

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Why MeitY Is Examining the Feature

Government officials are evaluating whether the new functionality includes sufficient safeguards against cyber threats and misuse.

During recent consultations, MeitY reportedly requested information on several aspects of the feature, including:

• User privacy protections
• Security measures against cybercrime
• Systems to prevent impersonation and fraud
• Technical safeguards for account safety

Meta was asked to provide a detailed explanation within a short timeframe, and the ministry is now reviewing those submissions before making any decision.

What the WhatsApp Username Feature Offers

The proposed feature will allow users to create a unique username beginning with the "@" symbol. Instead of sharing a mobile number, users will be able to connect with others using these usernames.

According to Meta, usernames will be optional and distinct from display names. While display names can be identical across accounts, each username will be unique to a single user.

The feature is expected to make it easier to communicate with new contacts in chats, calls and groups without revealing personal phone numbers.

Privacy Benefits Come With Security Questions

Although the feature aims to enhance user privacy by reducing the need to share phone numbers, cybersecurity experts have raised concerns over possible misuse.

One key worry is that fraudsters could create usernames resembling those of businesses, government agencies or individuals, potentially enabling phishing attacks, impersonation and online scams.

To address these concerns, Meta has indicated that it plans to reserve usernames associated with government bodies, well-known organisations and public figures to reduce the risk of impersonation.

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Government Yet to Decide on Rollout

The ministry has not announced a final decision on the feature's launch in India. Officials are currently assessing Meta's response to determine whether the proposed safeguards meet regulatory expectations.

The outcome of the review will decide whether WhatsApp can introduce usernames in the country or whether additional measures will be required before the feature receives approval.

What It Means for Users

If approved, WhatsApp usernames could offer users greater privacy by allowing conversations without exposing phone numbers. However, the government is seeking to ensure that the convenience of the feature does not come at the cost of user safety or increased cyber fraud risks.

The final decision is expected after MeitY completes its assessment of Meta's submission.