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IndiGo CEO Pieter Elbers has stepped down citing personal reasons months after a major operational crisis that led to thousands of flight cancellations and delays, affecting over 300,000 passengers across India.
The resignation comes three months after a major operational crisis
New Delhi: The chief executive officer of IndiGo, Pieter Elbers, has stepped down from his position with immediate effect, the airline announced on Tuesday. The resignation comes three months after a major operational crisis that disrupted the travel plans of hundreds of thousands of passengers.
The airline said Elbers resigned citing “personal reasons.” Following his departure, IndiGo’s Managing Director Rahul Bhatia will take charge as interim CEO until a permanent successor is appointed.
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Elbers’ tenure had recently come under scrutiny after a large-scale disruption in December 2025. Between December 3 and December 5, the airline cancelled more than 2,500 flights and delayed nearly 1,900 others, affecting over 300,000 passengers.
The disruptions were linked to the airline’s struggle to implement new regulations aimed at preventing pilot fatigue. The situation exposed gaps in operational planning at India’s largest airline by market share.
Following the crisis, the Directorate General of Civil Aviation (DGCA) imposed a record fine of ₹22.20 crore on the airline and issued show-cause notices directly to Elbers.
IndiGo currently controls more than 65 percent of India’s domestic aviation market, and the widespread disruptions caused significant inconvenience to passengers. Many travellers faced sudden cancellations, rescheduling challenges, and uncertainty in their travel plans.
The scale of the crisis also triggered debate over whether the airline’s dominant position in the domestic market contributed to the situation.
24,083 IndiGo Flights Cancelled in 3 Years; ₹22.74 Crore Compensation Paid: Govt
Under the Competition Act, 2002, companies holding a dominant market position cannot impose unfair conditions or restrict services. If preliminary evidence of such violations is found, the Competition Commission of India can order a detailed investigation.
Meanwhile, Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu had earlier warned of strict action following the disruptions. He said authorities were investigating the circumstances that led to the crisis and did not rule out strong penalties, including leadership-level accountability.
The airline has not yet announced when a permanent replacement for Elbers will be named.
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