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A video went viral on social media amidst IndiGo flight delays, showing a father crying at the airport, pleading for a sanitary pad for his daughter, but neither the staff nor any passenger helped him. This incident exposed the airline’s negligence, the lack of airport facilities, and the insensitivity of society.
IndiGo Under Fire as Emotional Video of Desperate Father Goes Viral
New Delhi: On one hand, there are grand claims made about passenger safety, convenience, and improved airport services in the country, while on the other hand, a viral video has shamefully exposed the reality of this system. In the video, a father is seen crying and shouting, pleading for sanitary pads for his daughter at the airport, but no one around him, neither passengers nor staff, shows any compassion. This video, which surfaced amidst Indigo flight delays, is generating a huge discussion on social media, and people's anger has erupted against both the airline and the system.
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This video was shared on the social media platform X (formerly Twitter) by an account named @grafidon. In the video, passengers, angered and frustrated by the flight delays, are seen questioning the airport staff. During this time, a man emotionally pleads for sanitary pads for his daughter. He repeatedly shouts:
“Give my daughter a pad… Please, she’s not feeling well…”
"सिस्टर, मेरी बेटी को सेनेटरी पैड चाहिए…
नीचे से ब्लड गिर रहा है।
पिता रो रहा है।
फ़्लाइट टाइम पर नहीं चल रहा है,
सत्ता के नाम पर सट्टा चल रहा है।
अच्छे दिन आ गए…#अमृतकाल चल रहा है.#घोरकलजुग #IndigoDelay pic.twitter.com/J8YjPJB7qh— अपूर्व اپوروا Apurva Bhardwaj (@grafidon) December 5, 2025
But neither any passenger comes forward nor does any staff member understand his immediate need. The father's breaking voice and helplessness are clearly visible in the video, while those standing nearby simply watch like spectators.
This situation arose when several Indigo flights were suddenly delayed, and passengers were stranded at the airport for several hours. During this time, there was a severe lack of basic facilities, information, and assistance.
Passengers were repeatedly seen trying to talk to the staff and asking for help, but there was no proper response from the airline. As soon as the video surfaced, people questioned how Indigo, despite being such a large and premium airline, could ignore even a basic and emergency need.
Passengers said that clear information about the flight delays was not being provided, there were no arrangements for food and water, nor any medical assistance. This is why this incident has become a symbol of the airline's negligence.
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As soon as the video went viral, social media was flooded with anger. In the comments section, people strongly questioned IndiGo, the airport system, and the insensitivity of society.
One user wrote:
“Imagine how helpless that father must have felt, saying this in front of everyone.”
Another user said:
“This is not just IndiGo's fault, but a reflection of the insensitivity of our society.”
Yet another user wrote:
“Such a large airline couldn't even provide a sanitary pad in an emergency… Shameful.”
Some also criticized the government and the system, saying that even the basic needs of passengers are not being met.
This incident is not just a viral video, but also a test of the weaknesses of our aviation system and the sensitivity of society. In a place where passenger comfort should be the highest priority, the fact that a father's plea went unheard is extremely worrying.
Passengers are now demanding answers from IndiGo: Are basic facilities not available even in such a large airline?
Is there no protocol to handle emergency situations?
