

Maruti Suzuki abruptly stops 5-door Jimny XL sales in Australia without explanation, despite meeting safety norms. Dealers instructed to cancel bookings. Evaluation ongoing at Indian manufacturing plant. Customers offered refunds or delivery wait options. Experts speculate technical or supply chain issues behind the surprise move.
Suzuki Jimny XL Sales Halted in Australia Despite Strong Demand (Image Source: Maruti Suzuki)
New Delhi: Suzuki's 5-door Jimny (sold as Jimny XL in Australia) has been suddenly banned from sale. This decision is surprising because its demand in the Australian market was very high. The company has instructed its dealers to cancel all bookings and refund the customers.
Why was the sale stopped?
Interestingly, the Jimny XL meets all the safety and emission standards of Australia. Still, the company stopped its sale without giving any clear reason. This is even more surprising because the sale of the 3-door Jimny is already stopped in Australia (due to safety regulations), due to which the demand for the 5-door model has increased further.
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Evaluation continues in India
According to reports, it is being evaluated in India, where this car is manufactured (at Maruti Suzuki's plant). The company has clarified that this is not a safety issue, and existing owners can continue to use their cars without any worries.
Options for customers
In this uncertain situation, the company has given two options to the customers:
Cancel the booking and get a full refund.
Can continue the booking and wait for delivery.
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Direct contact from the company
Suzuki will soon contact all the affected customers directly. The company has sought booking details from Australian dealers so that every customer's doubts can be resolved individually.
What could be the real reason?
Although the company has not officially given any reason, experts believe that this decision may have been taken due to some technical or supply chain-related issue. It is also possible that the company is preparing for a major update or recall.
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This entire episode reflects Suzuki's customer-centric approach, where they do not want to leave customers in uncertainty. However, taking such a decision without giving a clear reason can affect the company's image. Now it remains to be seen how quickly the company resolves this issue and returns to the market.